Using Adobe Reader vs. Acrobat
Adobe Reader (free) lets you open and view PDF files. Acrobat (paid) allows you to create, edit, and sign PDFs. In most cases, Reader is all you need. If you require Acrobat for form editing or advanced features, submit a request for software approval.
Troubleshooting Illuminate
If you can’t access Illuminate, confirm you are logged in with your district email. For missing students or grading windows, submit a ticket with details (student name, class, grading period). Our team will adjust settings if needed.
Installing Approved Software
Only district-approved software can be installed on devices. Submit a request if you need a program for instruction. Include the program name, website, and how it will be used. The tech team will review and let you know if it can be installed.